Terms and Conditions

About these terms

These terms apply to your use of this website and to enquiries made through it. Specific booking terms are provided with every proposal and booking confirmation.

Website information

We work to keep destination and package information accurate, but itineraries, inclusions, prices and availability can change. Information on this website is a guide and is confirmed only in your written proposal and booking confirmation.

Enquiries are not bookings

Submitting an enquiry or contacting us on WhatsApp does not create a booking, reserve availability or fix a price. A booking is confirmed only when we confirm it to you in writing.

Prices

Where prices are shown, they are starting prices for the stated basis and season, and may change with dates, availability, exchange rates and taxes.

Travel documents

Travellers are responsible for holding valid passports, visas and any health documents required for their journey. We can share general guidance, but visa decisions are made solely by the relevant authorities.

Third-party services

Hotels, airlines, transport and activity providers operate under their own terms and conditions, which form part of your booking.

Events outside our control

We are not responsible for delays, changes or losses caused by events outside our reasonable control, including weather, natural events, strikes or decisions by authorities.

Contact

Questions about these terms can be sent to us using the details on our contact page.