Privacy Policy
Last updated 22 October 2026
Template content. Please review and adapt this policy with your legal advisor before the website goes live.
Who we are
This website is operated by our travel agency. Our business name, address and contact details are listed on our contact page.
Information we collect
When you send an enquiry, we collect the details you choose to share, such as your name, email address, phone number, travel dates, destination preferences, number of travellers, budget and any special requirements.
We do not ask for passport details or payment information through this website.
How we use your information
- To respond to your enquiry and prepare a holiday proposal
- To contact you about your trip by email, phone or WhatsApp
- To keep internal records of enquiries and bookings
Email notifications
When you submit an enquiry, our team receives an email notification containing your request. Emails sent through our website may use open and click tracking so we can confirm they were delivered and read.
Website analytics
We use privacy-friendly, cookieless analytics to understand how visitors use the website in aggregate. These analytics do not identify you personally.
Cookies
This website does not use advertising cookies. A secure cookie is used only to keep authorised staff signed in to the administration area.
If you choose to contact us through WhatsApp, your conversation is handled by WhatsApp under its own privacy policy.
Sharing your information
We share your details only with the hotels, transport providers and other suppliers needed to arrange your holiday, and only once you ask us to proceed. We do not sell your personal information.
How long we keep it
We keep enquiry records only as long as needed to respond to you, manage bookings and meet our legal obligations.
Your choices
You can ask us to access, correct or delete your personal information at any time using the details on our contact page.
Questions about this policy? Contact our team.